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Get clear on whether this framework is for your team. Ask the Handbook about the ideas, what quality coaching looks like in practice, and how it applies to your context. For the specific decisions already in front of you, Know Your Move goes further.
The Quality Coach's Handbook is where the ideas come together. It is practical, grounded, and full of ways to help teams build stronger quality habits over time.
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A working session for the problems that don't have tidy answers. Bring a live one — KYM reads the situation through the Handbook's frameworks, names the move worth trying, and hands you a smallest bet you can run this week.
Leadership wants a simple metric for quality, but the obvious one will drive the wrong behaviour. Help me frame a better response.
A team thinks quality work is slowing delivery. Help me work out how to respond without sounding defensive.
A change I pushed for has stalled because nobody sees why it matters anymore. Help me work out what to say next.
If the book is the framework, the library shows how the ideas hold up in practice across leadership, systems, coaching, and culture work.