Back To Basics: Automated Testing

Automating parts of testing has always existed since people have tested software. In my early days of testing the concept of separating testing into manual and automated testing never really existed. Well not where I worked anyhow. We tested, and sometimes we used tools to help us test.
In conformance testing we used protocol analysers and executable test scripts to verify conformance to ETSI protocols.  When testing Intelligent networks we used call generators and created SQL scripts to load data into databases. There was never a big divide between automated and manual testers.

I think this chasm only started happening with the introduction of capture and replay tools that offered the potential of allowing not so technical users the opportunity to reduce the amount of time required for regression testing.

When I talk about automated testing, I’m referring to the use of any tool that will help me test better.  If in the process, I end up testing more efficiently then that’s a bonus. Lots of tester’s think this way too.

Most of the time though, when the term ‘automated testing ‘ is used, it refers to coded scripts that help speed up regression testing and is seen as a superior substitute to manual testing offering added benefits of  faster testing and consequently greater coverage.

There is no doubt that automating your testing can deliver great benefits in improved testing, greater efficiencies (have you ever tried to manually perform load testing?) and in some cases cost and time savings.

But automated testing isn’t always the elixir or panacea that we think and if anyone approaches automated testing with a cost cutting  goal in mind, I’d encourage them to perform a cost-benefit analysis before engaging down this path.

I’ve discussed the benefits already, here are some typical costs that you might face:

1)      The development time for automating the tests.
The time involved for automating tests can be quite extensive, especially if you’ve never automated tests before.  If your automating tests inside a project, can the project afford the trade-off between delayed results (initially) and the longer term gains of repeatable and maintainable tests?

2)      Maintaining Test Scripts
Factor the cost of keeping automated test scripts up to date and relevant. If the software you’re testing has plenty of code changes, it can be safe to expect similar effort in keeping the test scripts up to date.

3)      Do you have the necessary skillset?
Do the testers have the skills to build an automated test framework? Do they know what tools to use and how much these tools will cost? If programming will be used (as opposed to capture replay tools) do the testers have the competence in the languages needed? If the testers need to learn new languages, are projects aware that a ramp up time will be required and that this may affect timelines?

4)      How do you decide what to automate?
Knowing the best area ‘s to automate is an art in itself. What is the best strategy for test automation? Which areas are best left to manual testing? The cost of getting this wrong involves starting from scratch again.

Automation can provide real savings and leave testers to go off and do more interesting stuff (while their tests are running), but needs to be implemented with intelligence and keeping the above factors in mind.

Many thanks to Evan Phelan for his input into this post.

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Celebrate your wins in software testing

Too often software testers are the bearers of bad news:
“There is a major defect that will stop us rolling out to production on time”

“We have to increase the budget to ensure that the system is properly tested”

The more I roll software testing concepts to companies, the more I’ve realised the importance of celebrating your wins.

If you don’t who else will?

Small wins are just as important as big ones. I don’t wait for a software testing process to have all the bells and whistles of metrics before I start shouting about the great benefits that testing has provided.

For example; I was rolling out a software testing process that was new to the client.  At every meeting (in particular the senior ones), I declared:

“In addition to completing the system testing, we found seven existing production defects”

I wanted people to know that we have good testers in their company, and also that they were providing a good service.

As testers I think we need to be smarter about how we promote our services.