Welcome! I'll help you explore Anne-Marie's Quality Coach's Handbook.
Here's what you can ask the Quality Coach's Handbook:
How do I start quality coaching in my team?
Start by identifying a team that's open to change and has some autonomy. The handbook recommends beginning with a Quality Kickoff Workshop to align on quality goals and values.
Key first steps:
• Observe the team's current practices
• Build trust by listening and understanding their challenges
• Co-create a quality vision with the team
• Start small with one improvement experiment
Remember: Quality coaching is about enabling teams to own quality, not doing it for them.
📚
From the Handbook:
Coaching, Workshops, Techniques for Team Coaching
What's the difference between a Quality Coach and a QA Engineer?
A Quality Coach focuses on teaching teams to own quality, while a QA Engineer typically focuses on testing activities.
The Quality Coach:
• Facilitates quality improvement across the team
• Coaches others to build quality practices
• Works to make themselves redundant
• Focuses on systems thinking and continuous improvement
The QA Engineer:
• Performs testing and validation
• Writes and executes test cases
• Reports on quality metrics
• May be a dedicated role on the team
A Quality Coach might also do testing, but their primary goal is enabling the team to own quality collectively.
📚
From the Handbook:
Describing the Quality Coach Role, What is a Quality Coach
Sign up to ask your own questions and get personalized coaching advice from the handbook.