Quality: We need to talk about accountability

Quality is everyone's responsibility, right? But precisely what does that look like? Having a basic understanding of what quality means for your organisation is essential. You can do quality workshops to get a shared agreement.

But what about the responsibility bit? What does that mean for a product team, Director of Engineering, VP of Engineering, or even a CTO? And how does responsibility differ from accountability?

As a director of quality engineering, it will be on you to help your peers, senior leadership and teams to understand and come to a consensus on who owns and who is accountable for quality. If you don't, people will make assumptions about what you do.