📚Can you help me finish this book? QCN # 24 Product Excellence Are you tired of convincing Product Managers to take extra time to build quality? Would you rather your role focus on the relationship between product and customer instead of user story and assert? Take a look at my Product Excellence framework. It takes a holistic view of quality
Publishing the online Quality Coach Book It's hard to believe I posted about writing an online quality coach book two and a half years ago. It's been a fascinating exercise in self-discipline. I've watched my membership grow from a few to almost 1000 subscribers. The book's content has
Product Excellence - Continuous Quality from Discovery to Support Overview Introducing Product Excellence, a new framework that creates a single view of quality across discovery and delivery.  Delivering small batches of customer value in isolation comes with a cost. As a strategy for risk reduction, it wins hands down. It can come up short as a strategy for delivering
Glints in Leadership I talk quite a bit about leadership as creating spaces where people can thrive and grow. It suits my leadership style to lead in such a way. I get to amplify my strengths and work in a way that rewards me. It's a beautiful experience to see people
Quality Coach Newsletter 23 Motivation as a Quality Coach Moving to a quality coach role can be slightly confronting if you've typically worked within a single team. There's a certain amount of confidence required to jump into a new context who, for whatever reason, may be reluctant to include you
Follow the Energy Motivating a team when you're not on the team is tricky business. You could be expected to conduct a workshop to identify a quality strategy. Yet, you might not have all the context available to know what risks exist and why obstacles exist. What you call quality activities,