Frameworks for engineering organisations that deliver
Essays, the Handbook, and a thinking tool for navigating hard decisions — built from three decades inside technology organisations. Start here to understand the method.
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Engineering · Systems · Organisations
Your delivery problem isn't where you think it is
Stalled velocity, recurring incidents, ownership gaps — these aren't engineering failures. They're the shape of your organisation showing up in your product.
I write and work at that intersection. Thirty years in technology and quality engineering, analysing why organisations produce the outcomes they do — and what leaders can actually do about it.
Author of The Quality Coach's Handbook. Writing and working at the intersection of engineering culture, systems thinking, and organisational change.
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Start with the body of work for the frameworks and analysis. Join the newsletter to follow the thinking as it develops.
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Field notes on engineering culture, systems, and org design — when there is something worth saying. Free.
Join the listStart with these pieces
A few good places to begin, if you want a feel for how the work thinks, sounds, and shows up in practice.
There are no bad testers only bad systems
Avoid labelling people as good or bad testers, focus on how to improve the system
Product Excellence - Continuous Quality from Discovery to Support
Overview Introducing Product Excellence, a new framework that creates a single view of quality across discovery and delivery. Delivering small batches of customer value
Move at the speed of trust
"Move at the speed of trust. Focus on critical connections more than critical mass—build the resilience by building the relationships." -
What the work keeps returning to
The same concerns keep surfacing: better judgment, stronger systems thinking, and quality that can hold in real organisations.
Engineering culture in practice
What it takes to build teams that own their work and their outcomes.
Explore the workLeadership and judgment
Thinking about systems, trade-offs, critical thinking, and decision-making.
Explore leadershipChange inside organisations
Creating momentum for better ways of working in complex environments.
Explore change managementPower, inclusion, and culture
Exploring how belonging, visibility, and power shape engineering culture.
Explore women in tech